Samsung sends Note 7 owners 'flameproof' boxes

2016-10-12 16:52 - Kyle Venktess, Fin24
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The box issued by Samsung for the device to be returned in.


Johannesburg - Pyromaniacs won’t get a rush from sending back their Note 7s after Samsung has issued a fireproof box to return the controversial device in. 

The Note 7 has been marred by reports of exploding batteries. The devices, which are prone to bursting into flames, are currently still in possession by thousands across the US and Asia. 

READ: Samsung SA confirms Note 7 is dead

Reports have since emerged that the company has issued fireproof return kits for customers. 

The kits are believed to include three boxes and a static shield bag. The outside of the box is lined with a special paper capable of handling extreme heat. 

The device is also only allowed to be returned via land or sea and not by aircraft. 

READ: SAA bans charging of 'exploding' Samsung Note 7

Android YouTube channel, XDA-Developers, uploaded a clip detailing how the device is returned.


Shortly after Samsung did a global recall of the device, the company announced that they would kill production of the Note 7 on Wednesday.

Samsung South Africa earlier told Fin24: "For the benefit of consumers' safety, we stopped sales and exchanges of the Galaxy Note7 and have consequently decided to stop production."

Bloomberg reported that Samsung shares fell 8% on Tuesday, wiping out about $17bn of market value. 

The company originally introduced the Note 7 in August and then recalled the initial shipment of 2.5 million phones after a spate of battery fires. 

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