The only constant is change: Is your business keeping up? | Fin24
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The only constant is change: Is your business keeping up?

Nov 21 2016 15:24

You’ve depended on your accounting, CRM or payroll software for years and it has served you well. But how do you know when it’s time to update your systems and introduce new technology? Do you upgrade at regular time intervals, like every two years? Or when you hit headcount or revenue milestones? Or should you be looking at other factors like emerging business opportunities or your ability to make quick decisions? There’s no easy answer in an industry that moves as fast as technology. Just as Apple and Samsung release new phones, and car manufacturers bring out new models nearly every year, business software is also constantly changing. You should map your business needs to your software and ask yourself what the risks and opportunities of a change might be—and what the dangers are of falling behind

So how do you know if your business is at the point when you should start looking for alternative software solutions?

If you are struggling to manage your business processes, the time is ripe to introduce more advanced business solutions for your company. Here’s how you can tell that it is time for an upgrade:

- Your company is experiencing delays in relaying important information that affects decision making.

- The departments in your business have difficulty sharing information.

- Your employees are spending too much time on administrative work and unimportant tasks.

- You are getting too many errors and are having problems with customer service.

Other reasons for upgrading your business management solution are to:

- Reduce operating costs

- Increase productivity

- Eliminate inefficiencies

- Streamline processes

- Improve decision-making

This results in improved customer service – the crux of every business.

What kind of software should you be looking for when you intend to upgrade your business?

A management system that integrates all aspects of your business in one place is important. It allows you to share information fluidly and make decisions based on an accurate and complete view of the business. This streamlines operations and increases productivity.

It is also important to automate business processes as far as possible – especially when it comes to routine administration.  This will free more of your employee’s time for customer service, strategic projects and other functions that add real value to your business.

Consider using systems you can access on a smartphone or from a web browser – they make it easy for your employees to collaborate with each other and with other parties such as your accountant, as well as to work from wherever they have access to the Internet.

Do you intend for your company to expand globally?

If so, you need a system that accommodates currencies, languages and different regulatory requirements from other countries.

In a world where there’s no such thing as ‘business as usual’, businesses need to ensure they have the right tools and solutions to be competitive and avoid falling behind as things change. Sage has been working with Small & Medium businesses to provide business builders with advice to help them create a high speed and high performance culture.

Sage provides Accounting, Business Management, CRM and Payment solutions for businesses from Start-up to Scale-up to Enterprise.  Give Sage a call to find out the best ways to upgrade for your business.

sage  |  business

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