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No luck with legal eagles

A Fin24 user is concerned because he cannot get hold of the lawyers he needs to contact to settle his debt. He writes:

I have a garnishee order on my payslip. It has been there for a year now. I have tried contacting the lawyers to get the outstanding balance, but the phone just keeps ringing.

What do I do now, because I am really starting to get worried? I need to settle that loan, but when I phone the financial institute they tell me to contact the lawyers. Please advise.

Moeshfieka Botha, media consultant to national debt counselling firm Credit Matters, responds:

Two things need to be looked at here. If you are having trouble getting in touch with any attorney, then contact the Law Society in your province. Each Law Society will have the updated details of every registered  attorney in the province.

I would also suggest that you make a note of every time you try and contact the attorney or the creditor. Write down the date, time and if relevant, who you have spoken to.

If, however, you are looking to settle your account - and that is why you are asking for your outstanding balance - I would try a different approach with the creditor.

Tell them that you want to settle your outstanding debt with them. They will be very willing to deal with you then.

If your account is paid up with the creditor, your garnishee order will become a matter of law. You can then have it rescinded, because the debt has been paid.

 - Fin24

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