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How long for credit record to clear after debt review?

Mar 27 2015 07:22

A Fin24 user has finished a debt review programme and wants to know how long it will take for her name to be cleared on her credit report. She writes:

I just finished my debt review and was issued a clearance certificate. How long does it take for the credit bureau to clear everything for me to have a positive credit check?

Tersia van Rooyen from TransUnion responds:

I would suggest that the consumer get their credit report - available free every 12 months on 0861 482 482.

The credit report will display if the consumer is no longer under debt review on the front page of the credit report.

If the credit report does indicate that the consumer is still under debt review, please call our dispute centre on 0861 886 466 and request that they investigate why the clearance certificate has not been received and the credit report not updated.

*Do you have a pressing financial question? Post it on our Money Clinic section and we will get an expert to answer your query.

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credit record  |  money  |  money clinic  |  debt


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