Credit ombud suspended as a ‘precaution’

The Credit ombud, Nicky Lala-Mohan, has been placed under “pre-cautionary suspension”.

According to a statement from his office, he was suspended last week pending the outcome of an internal investigation.

No further information was provided.

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The ombud’s office  has to resolve complaints where consumers and businesses are negatively impacted by credit bureau information or when a consumer has a dispute with a credit provider.

Lala-Mohan, who previously headed the Credit Ombud’s Council, was appointed in November 2015.

                                                                       Nicky Lala-Mohan

He held various positions within Standard Bank and he was with the Banking Association SA for 11 years.

Recently, credit ombud was apparently snubbed by the banks after a decision to refer all credit bureau related complaints involving banks to the Ombudsman for Banking Services from October 1^st. In the past, these queries were adjudicated by the credit ombud.

Compiled by Helena Wasserman