SA's top employers unveiled

2012-09-06 11:27

Cape Town – It’s official. Old Mutual [JSE:OML], Microsoft SA and MTN Group [JSE:MTN] are the best employers in South Africa, according to the CRF Institute's annual Best Employers Certification Index for 2012/13.

The institute announced on Wednesday that this is the first year that the Best Employers rating has certified three top category leaders, each one heading up its size category: Old Mutual in the Giants category (for companies with more than 10 001 employees); MTN in the Large category (for those with 1001 to 10 000 employees); and Microsoft SA in the Medium category (up to 1000 employees).

A total of 73 organisations were certified in 2012 - the largest number since the Best Employer campaign began in South Africa in 1997.

"This increase in certifications indicates a promising rise in awareness that excellent HR practices can give companies a competitive advantage, particularly in the context of a combative labour market and increasingly complex business environment," Samantha Crous, the CRF Institute's Country Manager, said in a statement posted on bizcommunity.

Certification standards are rigorous and not all companies who apply are successful.

About 12% of participants this year did not meet the criteria after a thorough, objective assessment of key drivers, practices and policies.

"The review considers general criteria such as financial and non-monetary benefits, working conditions, training and career development, and company culture," said Crous.

Specifically, employers were scored in the following areas: organisation strategy; the HR function; communication; diversity management; corporate social responsibility; knowledge management; talent management and engagement; performance management; and rewards and recognition.

With the findings independently audited by Grant Thornton South Africa, the results were announced in Johannesburg on Tuesday night.

"In a climate where companies expect more than ever from their employees, it is gratifying to see that top employers are realising the value of and investing in their relationships with employees, and the people component of the triple bottom line," Crous said.

"Developing and growing potential is one of the primary features of a Best Employer."

Homegrown, and now operational across six continents, Old Mutual employs 21 500 people, of the total global workforce of 50 000, in emerging markets.

The secret ingredient for Old Mutual is that it is a values-led and customer-centric business, said CRF.

The employee value proposition ranges from global career opportunities, competitive reward offerings, developing talent, focusing on building future fit leaders, and a winning culture to achieve as one committed team.

Microsoft South Africa stood out again (the company took top honours last year) from an outstanding group of participants in the medium-sized company category.

Microsoft SA's managing director Mteto Nyati said his company faces the same economic or market circumstances as its peers. “Where we can differentiate ourselves is in the way we focus on our people strategy."

Talent enables innovation, and if there is one word on the lips of every MTN employee, innovation is it.

According to Themba Nyathi, chief HR officer at MTN, "economic growth can only be realised if the country embraces full ICT technologies that are accessible to all”.

“We live in a modern high-tech world and all our people are encouraged to upskill themselves in order to remain relevant into the future, " he said.

Going forward, he said, the economy is all about intellectual property.

With increasingly more South African companies cultivating emerging market strategies, the CRF Institute is extending its tried-and-tested Best Employers South Africa index into Africa for the first time in 2012.

The following companies were certified as the first Top Employers in Africa, in no particular order: British American Tobacco, Ernst & Young, Microsoft, Old Mutual, Siemens, G4S and Unilever.

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  • erick.mamba - 2012-09-06 11:55

    What is the difference between the "Best employer award" and the "best company to work for award". Surely if a company wins the "best company to work for" automatically it should become the best employer because its the employees that decides who walks away with the "best company to work for" award meaning they consider their employer as Best.

      raath - 2012-09-06 12:40

      Probably the same as Miss World and Miss Universe. Same contestants, different titles, rarely the same winner.

      goyougoodthing - 2012-09-06 15:04

      Both are rubbish but the best company to work for actively harasses employees to fill out meaningless twaddle to make management feel good about their oor HR policies.

      preshen.govender.90 - 2012-09-06 15:35

      What about FHM ?

      koos.vandermerwe.338 - 2012-09-07 05:39

      At least with MTN you can get some bribes paid to you.

      desiree.devilliers.5 - 2012-09-07 07:59

      Erick, the best employer reward is based on hr policies as well as statistics provided by the companies. The best company to work for is based on employee feedback - so more subjective than the first.

  • lourens.rossouw.3 - 2012-09-06 11:59

    Makes sense, because nobody at MTN will help you, they can sit around the whole day and drink coffee and relax, and still get paid. And when you get to speak to somebody, they act as if they do you a favour. Best employer, maybe, but the service is still up to s^&t.

      aristar.aristary - 2012-09-06 18:22

      That is precisely my opinion of Old Mutual and Microsoft.

      christopher.buyskes - 2012-09-07 06:30

      Can't agree with you more. Took me over a month and a half to get a reply out of the customer relations dept and am still waiting for a call from my accounts manager ( 2weeks) and her superior (1 week ).No wonder they are the best company don't get fired for incompetance

  • adrian.tyler - 2012-09-06 12:12

    F*** this, small agencies are the best employers. I will never work for a big corporate company!

  • lynn.c.wood.9 - 2012-09-06 12:14

    If I recall in 2011 Sanral was judged one of the best employers to work for ~ look what happened thereafter. The question for Old Mutual is why does an employer that is judged "Best Employer" under achieve in it's actual business performance versus it's peers? Why is it continually criticised for some of it's business practices? There would be interesting scope for a formal study to compare "Best Employer" with "Business Performance"

      eva.walle.75 - 2012-09-06 16:02

      I wonder if a perfect BEE score card has anything to do with it?

  • cmcrobert - 2012-09-06 12:21

    Btw...It's Ernst and Young, not Ernest and Young. That's just poor journalism from Fin24.

  • colin.taylor.9883 - 2012-09-06 12:28

    Clearly NOT going to be Woolworths SA if you're a white job

  • vaughndumas - 2012-09-06 12:34

    I feel that only companies that are ISO 9001:2008 certified should be considered. It provides an indication on the company's commitment to quality.

      Jo.Davies123 - 2012-09-07 10:38

      You don't need a documented and accrediated QMS to have quality. In that case, perhaps the other ISO standards and OHSAS 18000 need to implemented as well before consideration can take place? This will show a company is looking after the environment, taking care of your employees health and safety.

  • titus.ramapuputla - 2012-09-06 12:37

    This shows us how important is the Human Resource Management fuction in companies that want to be global players in their respective industries.Ntle le go hlokomela ba bereki ga botse ga go selo se di company di ka se bunago.

  • Emily Jane Jarvis - 2012-09-06 13:02

    What happened to SAB and ABI? Were they even mentioned?

      magomarele - 2012-09-06 16:18

      That's for drunks!

  • dnxumalo2 - 2012-09-06 14:02

    I was hoping to see LONMIN Marikana on the list.Im disapointed :)

      dane.jenkinson - 2012-09-06 14:52

      Lol, that made my day!

  • ditantane.kganakga - 2012-09-06 14:21

    Old Mutual? this must be a joke.

  • - 2012-09-06 14:26

    It sure isn't the company I work for... We did the Deloittes survey and came 139 out of 145. A real eye opener for management who thought all was peachy!

  • zaaristotle - 2012-09-06 15:13

    What category do you fall into if your company has 10 001 employees?

      ross.wilson.739 - 2012-09-06 15:36


  • magomarele - 2012-09-06 16:19

    What about ANC and SAFA? Their employees must be the happiest ever.

  • leko.dada1 - 2012-09-06 17:41

    these companies should take over management of the bad paying ones especialy BEE connected.

  • sycomachinery - 2012-09-06 18:13

    Old Mutual does not employ any White people anymore, so pretty soon from now they will have big union problems, regardless of how good they are as an employer.

  • aristar.aristary - 2012-09-06 18:20

    Windows: Noun, 32-bit extensions and a graphical shell for a 16-bit patch to an 8-bit operating system originally coded for a 4-bit microprocessor, written by a two-bit company that can't stand one bit of competition.

  • doug.logan.58 - 2012-09-06 18:28

    Old Mutual just took our money and when we wanted to lodge a complaint against there agent it was all smoke and mirrors ,,,,,rubbish company

      ricus.nieuwoudt.9 - 2012-09-06 22:15

      An interesting fact is that they also decrease a broker's achieved target with amounts they always have reasoned and it leads to such an individual not being able to generate an income whether it be for a month or more and that usually leads to dismissal due to underachievement or resignation by themselves! And they have been taken to court before for unfair is similar to these pyramid schemes with funds being paid from 1 investor to the next just to seem above board and thereby stay afloat, but what would be interesting is their staff turnover including staff that had been in service for a day only and not yet full-time employed!

  • pula.betsho - 2012-09-07 06:28

    Then we want minister of labour to publish EE rating for all companies so that we can name and shame the CEOs who are still stuck with whites only mentality.

  • angela.clegg.7 - 2012-09-07 07:20

    Yes but how many of them actually employ young white people...

  • sbonelo - 2012-09-07 08:14

    Load of crap

  • Blixum - 2012-09-07 08:26

    And Woolworse is at number ??????? or didn't make the list.

  • mina.moo.14 - 2012-09-07 14:48

    Wonder if they employ all races. Don't think so some how

  • ike.jakson - 2012-09-08 04:52

    I commend the author and all those that commented and ticked the little like and dislike boxes in the comments because it clearly shows that the topic is a popular one. And because I enjoy laughs and satire I thank all ti tickers for the ticks; some, heck I should say most. were off the highest calibre and I had a big smile,

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