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Star Alliance celebrates members' achievements

Jun 25 2017 16:53
Carin Smith

Paris - In its 20th anniversary year, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the second year running.

The Alliance’s Los Angeles Lounge also received the Best Airline Alliance Lounge Award for the third year in row. Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005 and has since held the award eight times.

The World Airline Awards are managed by international air transport rating organisation, Skytrax Research of London, UK. The latest survey was conducted between August 2016 and May 2017, attracting 19.87 million eligible entries with participants from 105 nationalities.

The survey covered over 325 airlines, from largest international airlines to smaller domestic carriers, measuring quality standards for 41 Key Performance Indicators across front-line product and service factors in the airport and on-board environments.

Complementing the Alliance awards, 13 Star Alliance member carriers received distinctions in 26 individual categories, with four achieving top 10 rankings in the Top Airline Category, namely Singapore Airlines (2), ANA (3), EVA (6) and Lufthansa (7).
 
Aegean Airlines won Best Regional Airline in Europe and Air Canada won Best Airline in North America. ANA won World's Best Airport Services and Best Airline Staff in Asia, while Austrian Airlines won Best Airline Staff in Europe.
 
Avianca won Best Airline in South America and Best Regional Airline in South America, while COPA Airlines won Best Airline in Central America/ Caribbean and Best Airline Staff in Central America.
 
Ethiopian Airlines won Best Airline in Africa and EVA Air won Best Business Class Comfort Amenities and World’s Best Airline Cabin Cleanliness
 
Lufthansa won Best Airline in Europe; Best Airline in Western Europe and Best First Class Lounge Dining.
 
Singapore Airlines won Best Airline in Asia; Best Business Class Airline Seat and Best Premium Economy On-board Catering.

South African Airways won Best Airline Staff in Africa.

THAI won Best Economy On-board Catering; World's Best Economy Class and Best Airline Lounge Spa Facilities.

Turkish Airlines won Best Airline in Southern Europe; Best Business Class On-board Catering; World’s Best Business Class Airline Lounge and Best Business Class Lounge Dining.

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