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In 2020 Dubai-based Emirates will continue to leverage its partnerships to provide even more connectivity and value for its customers, according to the international airline's president Sir Tim Clark.
"And we look forward to welcoming the world to Dubai for Expo2020, where we will showcase the future of aviation at the Emirates Pavilion," he said in a statement. Expo2020 will open its doors to global visitors from October.
According to Clark, the airline will usher in 2020 with a continued focus on strengthening its business across operational, commercial and customer experience metrics.
He says 2019 was a year of recalibration in terms of its fleet and network plans, when it became clear that the A380 programme will cease.
In the 12 months since January 2019, the airline has carried close to 58 million passengers. It operated over 186 000 flights in 2019, travelling more than 885 million kilometres around the globe.
The airline reinforced its global network of 159 destinations in 2019, with the addition of three new passenger routes: Dubai to Phnom Penh via Bangkok, facilitating a new connection between Cambodia and Thailand; a non-stop service to Porto, the airline's second destination in Portugal; and most recently, a new service to Mexico City via Barcelona.
In addition, Emirates uplifted frequencies and upgraded capacity to 12 points within its network. The airline ended 2019 with 26 codeshare partners and 156 interline partners in 200 countries. New partnerships forged in 2019 include with China Southern Airlines, Africa World Airlines, LATAM Airlines, SpiceJet and Interjet.
At the Dubai Airshow 2019, Emirates placed an order for 50 A350-900 XWB aircraft and confirmed a full purchase agreement for 30 Boeing 787-9 aircraft. In line with its strategy to operate modern and efficiency wide-body aircraft, the airline regards the latest US$ 24.8bn investment in its future fleet as an expansion of its operational flexibility in terms of capacity and range, allowing it to further develop its network proposition beyond 2020.
Emirates continues to invest over US$27m annually to operate inflight connectivity systems to serve the expectations of modern travellers. More than 13 million Wi-Fi connections were made on-board Emirates flights in 2019, as customers increasingly expect the ability to stay connected when they fly.
