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FlySafair honoured for being on-time

Apr 20 2017 15:31

Cape Town - Low-cost airline FlySafair has been ranked the world’s most on-time airline for 2017 by air travel intelligence specialist, OAG.
The airline achieved an annual on time performance (OTP) of 95.94%. It was also one of just three airlines to receive a five-star rating. This is the first time that OAG has introduced star ratings based on carriers’ OTP performance.
OAG's airline schedule database holds future and historical flight details for more than 900 airlines and over 4 000 airports.
Its On-time Performance Star Ratings is a global accreditation programme that recognises on-time performance across all airports and airlines regardless of size, geographic location or relative relation to their peers.
For an airline to achieve an OTP of 95.94% is very difficult. It requires extremely smooth operations and exceptional focus from across the entire team,” says Caroline Mather, marketing director of OAG.

READ: Being on time supports FlySafair profits - CEO

"OTP has become an increasingly important measure of overall performance. It reflects the reliability and efficiency of the airline, and ultimately the reputation of the brand. An airline’s schedule is the measure of its promise to their customer.”
For FlySafair CEO Elmar Conradie the achievement speaks to the quality of South African aviation.

“This shows that we are ready to compete with the best,” he adds.
Conradie says OTP has been a priority from the start.

“We recognised the need for the SA public to have a service provider that consistently delivers on time and so we set our targets even higher than those expected by local airport authorities,” says Conradie.

“This kind of result can’t be attained without absolutely everyone playing their part.”

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