Irate customers bash FNB after downtime

Johannesburg - Scores of FNB customers took to social media to lambast the financial services provider after downtime hit users on Sunday. 

In a tweet the company said it was aware of intermittent connectivity issues on select services. 

“We apologise to impacted customers for any inconvenience caused. Our technical teams are resolving this,” FNB said. 

FNB customers complained that they could not swipe for purchases and did not have access to the website and app. 

Customers were seen lining up outside ATMs to withdraw cash.

FNB said all services on its banking channel were restored just after 10:00.

FNB is aware of intermittent connectivity issues on select services. We apologise to impacted customers for any inconvenience caused. Our technical teams are resolving this.

— FNB South Africa (@FNBSA) March 25, 2018

Is FNB down? Can't swipe for purchase? Can't withdraw, can't login. Super frustrating, and inconvenient! @FNBSA

— WalkWithALimp (@walkwithalimb) March 25, 2018

FNB App offline. Internet banking not working. And all their call centre numbers are dead. Can't draw money can't use my card. Does anyone know what's going on ?

— Daniel Oosthuizen (@fppe) March 25, 2018

Well done @FNBSA you pathetic bank. Online banking unavailable on the 25th day of the month. Could you be more useless and ineffective? #fnb

— Brad Landon (@bradlandon) March 25, 2018

Ai ??. Had been with Capitec for years and never encountered such, 3 months with FNB and this happens. Ka payday nogal!

— ♥Kiney♥ (@KeneyNey) March 25, 2018

So... the electricity in my building is out, so before I walk down the 6 flights of stairs to attempt to buy breakfast, does anyone know if FNB is still down? @FNBSA @Rbjacobs

— Nicola Wade (@Nixiljuice) March 25, 2018

Telkom gives its customers free data when they are offline. FNB must give us free money!

— Bill Taker (@ThatoMahlo) March 25, 2018