Facebook leans on Instagram to boost new dating service | Fin24
 
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Facebook leans on Instagram to boost new dating service

Sep 06 2019 14:23
Kurt Wagner

Facebook’s new dating feature has led to at least one important match: The marriage of users’ Facebook and Instagram profiles for the first time. The social giant announced on Thursday that it is launching its nascent dating service in the US - a feature that’s been tested in 19 other countries since it was unveiled in May 2018.

Users can combine elements of their Facebook and Instagram accounts to create a separate dating profile - the most notable way Facebook has ever combined the two entities from a product perspective. Facebook Dating will exist inside Facebook’s main app, but users will be able to pull photos from their Instagram profiles into their dating profile, and by the end of the year be able to publish their Instagram Stories to their dating profile as well.

Facebook daters can also use their Instagram followers for a feature called 'Secret Crush', which could match them with another Facebook Dating user from their Instagram network. Users can’t be matched with one of their Facebook friends simply by listing them as a 'secret crush' - an effort to avoid embarrassing or awkward connections. They can, however, match with a friend if both people add each other. The secret crush list had been limited to a user’s Facebook friends, but has been expanded to include Instagram contacts as well.  

While the two services have always shared resources and data behind the scenes, including information gathered for targeted advertising, Facebook and Instagram have historically operated independently. Those lines began to blur in early 2018 as Facebook executives demanded Instagram help spur growth through product changes that would drive more users to Facebook’s core app from Instagram.

Facebook pushed Instagram to find more ways to link users back to their Facebook profile, for example, while simultaneously scaling back its effort to increase Instagram usage from within the Facebook app.

Instagram co-founders Kevin Systrom and Mike Krieger ultimately left Facebook last year after clashing with CEO Mark Zuckerberg over Instagram’s autonomy. Since then, multiple Instagram teams have been restructured to report to Facebook, employees have been given Facebook email addresses to replace their Instagram ones and Facebook is working behind the scenes to connect the two apps’ messaging services.

'Feel-good mission' 

Despite the changes, Instagram’s product has always felt independent from Facebook’s core app. It’s not uncommon for users to be unaware that Facebook owns and operates Instagram, too. Facebook dating will likely be a small feature within the broader Facebook service, but the symbolism of combining the products on the consumer level is notable, especially given the other changes happening at Facebook behind the scenes. 

Facebook launched dating in May 2018 - shortly after the Cambridge Analytica privacy scandal - with the idea that the social network’s mission to bring people closer together should include romantic relationships. The company declined to say how many people use the feature, but has expanded it to 20 countries, including Brazil, Mexico and Vietnam, in the past 16 months. The service is free.

"Right now it’s a really feel-good mission, it’s just connecting people," said Nathan Sharp, the product executive leading Facebook’s dating efforts. "There are no plans for ads and no plans for subscriptions."

Sharp says Facebook has put a lot of thought into the dating feature and its privacy implications - an effort Facebook wants to highlight given the company’s repeated privacy missteps. Data from a user’s dating profile, for example, won’t be used for targeted advertising, Sharp said. If you use Facebook dating, your Facebook friends won’t be alerted or matched with you, he added. (Unless you are matched with your 'secret crush'.)

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