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Cape Town - Canadian firm Research in Motion (RIM) says it
is experiencing network problems for its BlackBerry devices in Africa, Europe
and the Middle East.
TechCentral reported that the outage was not as severe as
that experienced by BlackBerry users in October 2011, but was affecting access
to BlackBerry Messenger (BBM) as well as the BlackBerry Internet Service (BIS)
for a number of users.
Research in Motion SA told the publication that the problem
was specific to mobile operators and that no carriers in SA were affected by
the outage.
“We are currently experiencing a BlackBerry service issue
impacting some users in Europe, the Middle East and Africa. All relevant
support teams are working to resolve the issue. We apologise to any customers
who may be affected,” the company was quoted as saying.
In October last year the company said that failure of a backup switch was the major reason why BlackBerry users were cut off from their email and messaging services for two days.
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