Cutoffs for consumers who failed to Rica

2011-07-01 13:22

Johannesburg - Just under a million Vodacom Group [JSE:VOD] customers were disconnected on Friday after failing to meet the Rica deadline, the service provider said.

"Some of those people would have come in this morning (Friday) to register," said spokesperson Richard Boorman.

He said there were no penalties for late registration and therefore no need to panic. South Africans were given until midnight on Thursday to Rica their sim and data cards to avoid being disconnected.

"If you take your relevant documentation to a Rica station or Vodacom approved outlet, you can get back on the network."

The provider said it had over 170 000 Rica agents across the country available to assist cut-off customers.

However, reactivation may take up to 24 hours.

Contract customers who have not Rica'd and have had their sims locked would still be liable for their contractual payments.

8ta had Rica'd all of its customers by Wednesday, while MTN Group [JSE:MTN] and Cell C are still busy collating figures.

MTN spokesperson Bridget Bhengu said they were pleased with the progress so far.

"By Friday morning, MTN was still collating and reconciling the number of customers who have been cut off, but initial indications are that the numbers are not significant."

She said customers who Rica'd after the deadline would experience some delays.

  • catbrains - 2011-07-01 15:00

    no idiots , vodacom , no landline can call me , what a bunch of losers you are , i joined rica big brother a year ago .

  • Redwine - 2011-07-01 15:07

    I have a Vodacom Contract for phone I use exclusively for roaming. The account is normally a couple of thousand per month. I refused to Rica since I have not lived in SA for more than 10 years now and have no proof of address. I told them to cut if they like. Well no surprise I checked it is still working fine.

      Orosman - 2011-07-01 15:40

      If this is true redwine then give us your number and we can check if it is Rica or not.

  • neo_acheron - 2011-07-01 15:18

    "Contract customers who have not Rica'd and have had their sims locked would still be liable for their contractual payments." - But isn't this breach of contract on their part? Why should I pay them for a service I am not getting. That's one thing I do not get of these companies, they are quick to take your money if you do give it to them, and if you don't you get layers knocking at your door telling you to cough up. But if they screw you over by not giving the service that you are paying for, its your fault and you still have to pay them for the screw.

  • GT - 2011-07-01 15:20

    I wonder if the consumer act allows for payment with no service (IE contract locked)

  • Gorilla - 2011-07-01 15:22

    I know a few people who did not RICA and they are all on, anyone know any people who are off? I think this is bogus and a money generation scheme.

      PSquare - 2011-07-01 17:22

      RICA is free. How can it be a money making scheme?

      Iannetian - 2011-07-01 19:02

      I know of at least two inmates in the Boksburg Prison, with cellphones, still talking and messaging up a storm all day long (illegal off course). I thought RICA would end this - how could these guys RICA their sim cards?? I feel cheated ...

  • BugsyJamesy - 2011-07-01 15:27

    Most of those simm cards are lost or forgotten long time ago, it's not a million customers.

  • baucamp1 - 2011-07-01 15:37

    I am one of the "just under a million" who had my service suspended last night by Vodacom. One problem however - my phone and 3G card were Rica'd together. The card is operating without any problems. This morning at 09H00 we went through the process again with my phone. It is now 15H30 and all my services, sms, email, incoming calls etc., are working, except that I cannot phone out. Although I received a sms to say that my sim is now registered, I still get a message to say that it is not registered when I try to make a call. Phoned Vodacom to report the problem. Received a sms to say it will be investigated and it will take one working day to fix - so no out going calls until Monday? Vodacom, you stuffed up big time in my case!!

  • linmic37 - 2011-07-01 15:46

    @Gorilla, money making scheme?????? There is no charge to having your sim registered. All it does is protect you, so criminals cant go around making deals with unregistered numbers. Now is they call you, the sim can be allocated to a person. So now hopefully people will stop buying 50 sim cards every month. People have had over a year to rica their sim cards, how much longer would you like...

  • Charles N - 2011-07-01 17:24

    It's all about monitoring. RICA covers your cellphone, 3G and ADSL service. It is quick and easy access to monitor anything you may have to say that the powers that be don't like. If it was really about criminals, why would these remote stations have been allowed to RICA people without any real proof of address?

  • Hugh - 2011-07-01 17:56

    I have a story to tell. I went last week to Rica my Sim to be told it was already rica'ed. Now how can that happen. No ammout of argueing seems to help. Maybe the government is already spying.

  • Hugh - 2011-07-01 18:18

    @linmic37 You believe that the government will use the information for the good of the user. What twaddle. Think How many essentially non criminal people have been caught by SARS using FICA as part of the audit sytem. It was supposed to catch big time money launders but it seems that few have been found. hack into your mobile. Then added to that that small section of the information bill that makes you a criminal for speaking out against corruption in government. How long will it take for your phone to be tapped for doing what is right.

  • - 2011-07-01 19:43

    I havent RICAd and Im still connected.

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