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Standard Bank steps up fraud controls as losses to fines mount

Johannesburg - Standard Bank said it is bolstering internal controls after shareholders criticised managers and executives at Africa’s biggest bank by assets for a series of fines and losses tied to fraud.

The company plans to add to its 400 compliance officers after hiring about 300 employees to the division over the past year, CEO Sim Tshabalala and director Richard Dunne told shareholders at an annual general meeting in Johannesburg on Thursday. Standard Bank has also trained staff on how to spot “red flags” related to bribery and employed an external expert, general counsel Ian Sinton said.

Standard Bank has been fined more than R776.6m over the past two years, which includes penalties in the UK and  South Africa for not having adequate anti-money laundering policies in place. Last year, the lender agreed to a R573.2m settlement after Tanzanian employees bribed government officials. Last week, the company said it lost as much as R300m to organised fraud in Japan.

Executives should be punished and their bonuses withheld if the bank is failing to adhere to regulatory issues, Theo Botha, a shareholder activist and founder of Proxy View, which advises investors on how they can vote on company resolutions, said.

Accept responsibility

“There is a lack of disclosure and the chief executive officers should accept responsibility,” he said.

While guaranteed pay for Standard Bank’s joint CEO’s Tshabalala and Ben Kruger was little changed in 2015, their combined compensation including incentives and excluding long-term share-based awards jumped 43%. Shareholders holding 15.5% of Standard Bank’s stock voted against the company’s remuneration policy on Thursday.

“The governance process accounts for all breaches,” Ted Woods, the director and chairperson of Standard Bank’s remuneration committee, told shareholders. “They are all brought to the remuneration committee. We debate them and then decide on the reductions. The governance design here is thorough and it works.”

Standard Bank dismissed staff in Tanzania, while others were incarcerated and the entire board restructured, Tshabalala said. “Ben and myself were penalised in our performance reviews,” he said.

The steps come as Standard Bank on Thursday said expenses rose faster than income growth in the first quarter, exacerbated by a weaker rand, while economic conditions in the markets in which it operates remain challenging.


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