Bank card details leaked - Pasa

Bank card details leaked - Pasa

2012-11-09 15:06

Johannesburg - Private credit card and banking details were leaked during a breach at a company which processes online transactions, the Payments Association of SA (Pasa) said on Friday.

Pasa CEO Walter Volke said there was no need for "undue concern" by cardholders.

"There are indications at this stage that only a limited number of card details have been accessed by outside organisations, and as a result limited fraud has been perpetrated," he said in a statement.

He said card users need to report suspicious account transactions to their banks.

Pasa discovered the breach earlier in the week.

The company which processed the online transactions "serves a number of large online merchants", it said.

"The card data emanating from these online transactions seems to have been stored in a manner which does not meet the stringent security standards expected by Pasa, the international card schemes and the banks," Volker said.

"Pasa has been working with the banks and the card schemes to implement immediate measures to block the potential exposure of the card data.

"Should fraudulent transactions be perpetrated on any of these cards as a result of the data compromise, cardholders would not be exposed to any losses - as is the case under normal circumstances," he said.

  • gaby.hide.3 - 2012-11-09 15:50

    Does Pasa have any other function apart from coming up with a slick " don't panic" press release and covering for " the company"?

      shirley.steenkamp - 2012-11-09 17:11

      And those responsible will never be found or taken to task. When will people wake up and start holding the powers that be accountable for the shameful state of this country????

      albie.cilliers - 2012-11-09 18:38

      Paygate maybe?

  • Bertverlinde - 2012-11-09 15:53

    2 weeks ago there was R 13 000 stolen from my platinum absa credit card, mailed one of the companies where the intrentet transaction was placed in the UK, they advised that there was an internal leak at ABSA as they had over 20 fraudulent transactions from absa cards that same week. I've emailed and phoned absa countless times these weeks, not once did they respond. Poor service all round.

      sandra.johnstone.56 - 2012-11-09 16:42

      One of my staff members received a call from Woolworths Card yesterday, to say that 40,000 peoples card details have been compromised (Visa cards administered by Absa, apparently) and that they are calling everyone to inform them that their cards will be cancelled and new ones issued.

      merkwaardig.obskuur - 2012-11-09 16:58

      Unbelievable... Perhaps a call to the Consumer Commissioner will jump start the process?

      beverly.young3 - 2012-11-10 15:23

      I must say, so far? I have wonderful service from Standard and 'in contact' whistle goes off at any sign of a deposit or withdrawal, and if the amount is large, they phone me.

  • rowan.maulson - 2012-11-09 16:02

    How about naming and shaming the companies who contributed to the breach, then we can make a bloody educated guess as to whether we will get shafted by a fraudulent transaction.

  • david.lebethe - 2012-11-09 17:02

    It's bit worrisome to credit cardholders if regard can be had to festive season and when people want to go and wind out after a long and hard season. Lets hope those concerned will be able to arrest the problem, lest we come out short come December.

  • marilyn.glockle - 2012-11-09 17:15

    ABSA mentioned again and again wherever and whenever Fraud comes up.

      beverly.young3 - 2012-11-10 15:25

      Yeah and on 'Hello' they NEVER respond to complaints, and their cpmplaint list is very long. Shocking.

  • anjavanstaden - 2012-11-09 17:33

    My ABSA credit card had R8000's worth of unauthorized online transactions on Friday & Sat last week. So it's ABSA that got compromised I'm assuming.

  • gail.welman - 2012-11-10 13:07


      beverly.young3 - 2012-11-10 15:27

      Nooooooooooooooo???? I often get emails from ABSA, clucking that this or that is wrong with my account, and other twaddle. I find this starnge, firstly I have NEVER dealt with ABSA and secondly, how do they have my details?

  • janet.upsher - 2012-11-10 15:27

    South African banks have a wonderful service not available elsewhere in the world. They sms you when a transaction takes place. I received an SMS telling me that my card had been used to purchase R15000 worth of goods at the Apple on line store. I immediately phoned the bank, transaction cancelled. End of problem.

  • carol.paterson.923 - 2012-11-10 16:45

    Gosh the attitude of the Pasa CEO Walter Volke, it appears he's not really concerned. Whether you leak one bank card's details or a 101 it's very serious. What type of people do you employ Volke????

  • kappaj - 2012-11-10 18:53

    Please name the company... Are they at least PCI DSS certified? If you have a fraudulent transaction on your card, go to the back, fill in the form and charge it back. PASA has got no access to card numbers, only allocate BIN's etc. Card number security is sole responsibility of the card processing company/bank.

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