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In this zero-waste shop, no wrappings are allowed

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The Zero Waste Shop in WIndhoek, Namibia on 20 June 2023.
The Zero Waste Shop in WIndhoek, Namibia on 20 June 2023.
Vitalio Angula
  • In a zero-waste store in Windhoek, Namibia, all items are sold without packaging.
  • Owner Brigitte Reissner was inspired to do her part in safeguarding the environment for future generations.
  • One of the popular products sold is bio-degradable soaps which are locally manufactured.
  • For climate change news and analysis, go to News24 Climate Future.

At a street corner in an affluent Windhoek suburb stands a store painted in earthy tones, its name printed boldly on a large sign. Situated next to a trendy-looking restaurant and on the intersection of two main roads - one of which is named after Namibia's independence struggle hero Sam Nujoma - the Zero Waste Store aims to bring its own quiet revolution to retail practices in the country.

The smell as one walks in - a heady combination of spices and natural scents - is unlike any other shopping experience. One is immediately put on notice that this is a retail store where all items are sold without packaging.

Choosing from among lines of brightly coloured glass jars and (recyclable) plastic dispensers, patrons bring their containers, bottles and jars to fill up on most household products, including foodstuffs, detergents, and oils.

Shop owner Brigitte Reissner explained that she was inspired by Bea Johnson, an American environmental activist who champions Zero Waste Living.

"Bea was here in June 2018, and she gave a talk that was just mind-blowing. She lives with a family of four and produces at most only five hundred millilitres of waste in a year! I wanted to know if that would be possible, if I could do the same," Reissner said during a tour of the store," she said.

Brigitte Reisner, owner of Zero Waste Shop in Klei
Brigitte Reisner, owner of Zero Waste Shop in Klein Windhoek suburb in Windhoek on 20 June 2023.


"So I began to research zero waste stores online, and I visited a few in South Africa because I wanted to embark upon my own zero waste journey by opening a similar shop and doing my part in safeguarding the environment for future generations."  

After extensive research and planning, Reissner opened the Zero Waste store in July 2019. Today she has at least fifty walk-in clients daily - suggesting that the store's ethos is gaining a loyal local following. Zero waste lifestyle is a concept that includes producing as little waste as possible to protect the environment.

A display below the colourful glass spice dispensers encourages the use of Bokashi Food Waste Recycling Bins.

"The buckets are used to make compost. You collect your organic waste daily and throw it into the bucket. The bucket contains a mixture of bran, wood chips and molasses (a dark syrup that is a by-product of sugar production) and enzymes. The organic waste is layered together with the inputs and left for at least three weeks and creates a liquid concentrate that is mixed with water to create plant fertiliser and the solids are used as compost for plants," Reissner explained.

David Johannes, shop assistant at Zero Waste Shop
David Johannes, shop assistant at Zero Waste Shop with a Bokashi Zero Waste Recycle Bin.


Emilia Christian has worked at the Zero Waste shop since its inception. She explained that one of the advantages of shopping there is that customers purchase only what they require.

"Our shopping experience is based on the elimination of waste. If I go to a regular retail market, I might have to buy seasoning or vinegar in quantities that I don't really need, but with Zero Waste Shopping, I can buy only that quantity which I desire.

"The flour or spices that I need are weighed, I fill up my container, I pay, and then I leave. This is the unique shopping experience we afford our clients, and this does not only cut down on waste but also saves our customers money to pay for other goods", she explained.

READ | Nigerian parents pay school fees with recyclable waste

During the tour, Karola Redecker, a regular customer at the Zero Waste Shop, arrived with her two teenage daughters for some Saturday morning shopping. She has been a patron of the Zero Waste Shop for the past three years.

"It's not an easy lifestyle to adopt, but I have to set an example for my daughters to do what they can to protect the environment," she said.

One of the more popular products in the shop is its bio-degradable soaps which are locally manufactured.

Reissner says using bio-degradable soaps made from organic products mitigates the contamination of underground water caused by chemical-based soaps and detergents.

"Look at the bigger picture, how many households do we have in the city, and how many chemical products like Jik enter our sewage system on a daily basis? These chemicals slip into our groundwater and cause contamination, so even though we are just one shop if more people become conscious of this, we can do more to safeguard our environment for future generations," she said.


Running the shop has come with its fair share of challenges. One of the biggest hurdles has been convincing manufacturers to adopt sustainable packaging and delivery methods. Encouraging suppliers to onboard the "zero-waste train" has been particularly difficult as some suppliers insist on using plastic packaging.

Reissner says education is essential in sensitising people about the need to safeguard the environment sustainably, and even though a zero-waste lifestyle is difficult and sometimes inconvenient to adopt, it does have a positive impact on changing attitudes and making people more environmentally conscious.

"I do embark upon social outreaches, and last week we had a kindergarten class pay us a visit. If we can educate the young ones, they will be informed as they grow older of how they can drive positive change within their families and communities and the importance of minimising waste," she said.

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