Share

Standard Bank warns of upcoming downtime

Johannesburg - Necessary system changes have prompted Standard Bank to schedule downtime for certain banking activities and transactions on February 7.

The bank says the system changes are needed to “provide a single customer view and ensure a consistent customer experience across different channels” and to protect personal data.

Customers are expected to have limited access to bank account facilities such as beneficiary payments and inter-account transfers.

Meanwhile, other service disruptions are set to include ATM deposits being unavailable and the bank’s app, internet and cellphone services being offline.

“These system changes will result in planned downtime on Sunday, 7 February,” said the bank in a statement on Wednesday.

“This will affect the ability of customers to perform certain banking activities and transactions from 2am on Sunday morning until 8pm that evening,” said Standard Bank.

Despite disruptions to services, the bank said it expects that customers will still be able to use their debit, cheque or credit cards to make in-store purchases and cash withdrawals at ATMs.

Mobile app transaction services such as SnapScan and MasterPass are also expected to work, said Standard Bank.

Amid the planned disruptions, Standard Bank is asking customers to make payments or do banking transactions before February 7.

Standard Bank’s planned outage, though, comes after a series of unplanned glitches on its platforms in April, August and September last year.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Rand - Dollar
18.98
-0.4%
Rand - Pound
23.97
-0.3%
Rand - Euro
20.51
-0.2%
Rand - Aus dollar
12.37
-0.1%
Rand - Yen
0.13
-0.5%
Platinum
904.37
+0.8%
Palladium
1,014.65
+1.3%
Gold
2,211.77
+0.8%
Silver
24.71
+0.3%
Brent Crude
86.09
-0.2%
Top 40
68,332
+1.0%
All Share
74,512
+0.8%
Resource 10
57,108
+2.6%
Industrial 25
104,079
+0.8%
Financial 15
16,481
-0.3%
All JSE data delayed by at least 15 minutes Iress logo
Company Snapshot
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE
Government tenders

Find public sector tender opportunities in South Africa here.

Government tenders
This portal provides access to information on all tenders made by all public sector organisations in all spheres of government.
Browse tenders