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San Francisco - Pain continued to pile on Apple on Wednesday as reports emerged that bugs in its new operating system were causing users problems.
Apple's new iPhones have run into some glitches as users complained that a new software update blocked their calls, while a widely circulated video showed the larger of the two new models is vulnerable to bending.
Late Wednesday, Apple offered users a way to manually reverse the update provided earlier in the day. It involves connecting the phone to a Mac or Windows computer and downloading a file to restore the older software. Apple offered a website with instructions.
Apple had begun distributing the update on Wednesday morning to fix several issues in last week's iOS 8 operating system for iPhones and iPads.
Hours later, it pulled the update, dubbed iOS 8.0.1, after some people complained it rendered their phones unable to make calls and caused problems with a feature that lets people unlock their phones with their fingerprint.
Bending
Users are still able to the upgrade older phones to last week's version of iOS 8, which Apple said has already been downloaded to nearly half of all iOS devices. Apple said it will release iOS 8.0.2 soon to address both last week's glitches and the new ones.
Some tech blogs reported the update only seemed to cause problems for the latest phone models - the iPhone 6 and 6 Plus. It's not uncommon for new software to contain bugs that have to be fixed with subsequent releases.
Meanwhile, social media sites were buzzing on Wednesday with reports that the aluminium shell of the iPhone 6 Plus is vulnerable to bending. Some Twitter users claimed their phones showed a slight curving at one end after several hours in a pants pocket.
Read the story on the iPhone bending here.
It's not clear how widespread the complaints are. One YouTube video showed someone bending an iPhone 6 Plus by applying extended pressure with his hands - not from normal sitting.
Both the iPhone 6 and the 6 Plus were given high ratings in a recent "breakability" test conducted by SquareTrade, a San Francisco firm that sells extended-protection plans for electronic devices. The test did not include bending.
SquareTrade Chief Marketing Officer Ty Shay said that after reports of bending circulated online, two staffers at his firm tried to bend a pair of 6 Plus phones. The male staffer was able to duplicate the results from the video, while the female staffer could not. He said the bent phone appeared to still function normally.
Apple did not comment on the reports of bending.
