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Telkom expands R599 uncapped LTE offer

Johannesburg - Telecommunications company Telkom said on Friday that it plans to roll out the second phase of its uncapped wireless broadband to more Gauteng areas.

In June, Telkom launched an uncapped LTE online sale that planned to sell 24 month contracts at prices starting at R599 per month.

READ: Telkom launches uncapped R599 LTE packages

At the time, the company said the packages would be “capped at 150 (customers) per base station to ensure a high quality customer experience with the service”.

Locations that Telkom targeted at the time included the likes of Mayfair, Paulshof, River Club, President Ridge, Northcliff and Highlands North.

“The second phase on the online sale comes off the success of the first phase in June, where approximately 400 people took advantage of the packages in 29 locations in Gauteng,” said the company in a statement.

“Phase two of the sale will also allow customers to purchase the packages via Telkom stores or its direct sales force,” said Telkom.

Telkom said it now plans to expand its “high speed wireless packages” to more than 200 additional areas in Gauteng.

The online sale is expected to take place on 7 September to 30 November and offer the uncapped packages to customers on a 24 month contract at prices starting at R599, said Telkom.

With the first phase of its promotion, Telkom launched its offer at R599 per month for the first 50 customers, R699 for the second 50 and R799 for the final 50 available packages at each base station.

Telkom has also promised 90Mbps download speeds and up to 25Mbps upload speeds on its LTE network.

The company further said that its offer “will be rolled out to additional locations in the Western Cape and Durban in the following months”.

“Eligible locations in Western Cape and Durban will be announced towards the end of the year,” said the company.

Have you tried Telkom's uncapped LTE offer? What is the service like? Alternatively, would you consider buying into a 24 month uncapped LTE service? Tell us by clicking here.

Criticism

However, Telkom has previously been criticised for its fair use policy surrounding its uncapped LTE broadband offer.

READ MORE: Limits on Telkom's uncapped R599 offer

In the policy, Telkom said it reserves the right to apply restrictions on an uncapped account if a customer’s behaviour is affecting the user experience of other customers on the network.

At the time, Fin24 also reached out to Attila Vitai, the managing director of Telkom Mobile and Consumer, regarding the criticism.

READ: Uncapped LTE: Telkom defends fair use policy

"We don't want people to screw it up for other users,” Vitai told Fin24.

“Therefore, saying we will cap it at 50GB, but actually it is a soft cap because we will allow people to use either bittorrent from midnight to 6pm up at full speed up until 50GB, but then we're saying after if you're a real heavy user and you get to 50GB, we'll allow you to use it but we'll throttle it back because that means you will have an impact. If you're that heavy a user, chances are you'll impact other users,” Vitai told Fin24.

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