Share

T-Mobile to pay $90m to settle fraud charges

Washington - German mobile phone company T-Mobile has agreed to pay at least $90m to settle US government claims that it billed customers with bogus charges, according to US regulators.

The Federal Communications Commission said the fine would resolve an investigation into allegations that the company's US unit billed customers millions of dollars in unauthorized third-party subscriptions and premium text messaging services.

"Cramming is a significant problem. For too long, millions of consumers have been scammed - billed for bogus charges on their phone bills for services they didn't request," said Tom Wheeler, FCC chairperson, in a statement.

The agency said the settlement agreement will provide compensation for T-Mobile US consumers victimized by cramming, and help protect all of the company's customers from bogus third-party charges in the future.

Under the terms of the settlement, T-Mobile will pay a minimum of $67.5m to fund and operate a consumer program that will give refunds to victims of its unlawful cramming activities - and if consumer claims exceed that amount, T-Mobile will continue to pay them.

T-Mobile also will pay $18m to the governments of all 50 states and the District of Columbia (Washington), plus a $4.5 million fine to the US Treasury.

Included consumer protections in the settlement require that T-Mobile no longer offer commercial third-party "premium SMS" charges and that it must obtain "express informed consent" from customers prior to allowing third-party charges on their phone bills.

Shares in T-Mobile US were up 1.0% at $26.17 in afternoon trade on the New York Stock Exchange.

In October, AT&T agreed to pay $105m to resolve FCC wireless cramming allegations.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Rand - Dollar
19.15
-0.7%
Rand - Pound
23.82
-0.6%
Rand - Euro
20.39
-0.5%
Rand - Aus dollar
12.30
-0.5%
Rand - Yen
0.12
-0.6%
Platinum
950.40
-0.3%
Palladium
1,028.50
-0.6%
Gold
2,378.37
+0.7%
Silver
28.25
+0.1%
Brent Crude
87.29
-3.1%
Top 40
67,190
+0.4%
All Share
73,271
+0.4%
Resource 10
63,297
-0.1%
Industrial 25
98,419
+0.6%
Financial 15
15,480
+0.6%
All JSE data delayed by at least 15 minutes Iress logo
Company Snapshot
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE
Government tenders

Find public sector tender opportunities in South Africa here.

Government tenders
This portal provides access to information on all tenders made by all public sector organisations in all spheres of government.
Browse tenders