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Rebirth at work

Nov 13 2011 10:45 Ian Mann*

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WE HAVE a finite amount of energy, time and money available. What is spent on the wrong things cannot be spent on the right ones.

Gardeners get this: they understand the need to remove diseased, overmature or unwanted portions from the rose bush. They know that pruning encourages denser growth and more profuse flowering by concentrating the plant's energy on continued flower production.

Part of the life cycle of plants is the need for pruning. Part of the life cycle of people and organisations is the need for pruning.

Pruning applies to big issues like ending relationships with people and projects, and small ones like scrapping parts of the Monday morning meeting agenda that no longer add value. More important issues cannot be added to the time-tight agenda unless other items are removed.

Clouds' book, Necessary Endings, is a guide to ending relationships that are no longer working and investments that are not performing, so we can use the finite amounts of time, energy and money that we have for what can work.

To do that effectively, we need to be clear on what we are dealing with so we do not end what we should persevere with and not persevere with what we should end.

A useful rule of thumb is his distinction between "hoping" and "wishing". Hoping is when the expectation of an improvement in staff productivity or an investment return is based on sound evidence or reasoning. In contrast, wishing is the baseless expectation of improvement of the situation.

Emotional traps and mistaken beliefs

Jack Welch was a legendary pruner. He pruned any companies that were not number one or number two in their industries or on their way to becoming number one or number two. He instructed his managers to spoil the top 20% of their staff, take care of the "solid" 70% and fire the bottom 10%.

Both the business and the staff were stronger for this, as evidenced by GE's spectacular results during his 20-year tenure as chairperson and CEO.

Cost-cutting should not be confused with pruning. Pruning is strategic; cost-cutting often results in fewer people required to do more with less, hardly a clever strategic move.

Cloud, a clinical psychologist, explores the many emotional traps that prevent us from ending what is necessary. They range from the mistaken belief that "winners don’t quit and quitters don't win" to the feeling that "we may be in hell, but at least we know every street".

Even when there is no longer any reason to believe that the project, employee, relationship or partnership will ever come right, people decline to effect the necessary ending. This feels preferable to being labelled the "bad guy" by oneself or others.

There are books for gardeners on how to prune the roses. Executed competently, you get great blooms and done poorly or not at all, you will have ungainly, leggy growth with bare branches at the base. Necessary Endings is probably the business equivalent.

The good times cannot start until the bad times end.

Readability:        Light --+-- Serious

Insights:            High -+--- Low

Practical:           High +---- Low

 * Ian Mann of Gateways consults internationally on leadership and strategy.

 
 
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It pays to know the cost and what you’re getting in return
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Investors may not have a clue what they’re paying their money managers or they type of service they’re getting, or, whether they can actually negotiate lower fees. (Reuters)

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