Share

We did not give Sanral cell number - bank

Cape Town - Over the past week, many users have told Fin24 of their experiences in using Gauteng's new e-tolls system.

There were many complaints of SMS messages received from Sanral, telling the users that they owed it money.

In response, a Fin24 user wrote to say he received an SMS from Sanral on a cell number he says the company should not have had, and is perturbed about how that particular cell number was obtained on their system.

He writes:

About this issue that Sanral is SMS-ing everyone with bills: My wife received an SMS on an old number, which her mother now has, for the car that is registered in her name, but that I am using.

The only institution that still uses this number, even though we tried to change it many times, is Standard Bank.

I feel that the banks might be giving our details to Sanral.

We have still not received any invoices from Sanral. We have now only received this SMS to a number they should not have.

Fin24 asked Standard Bank about this allegation and a spokesperson responded as follows:

We will be conducting a thorough investigation of the alleged breach of telephone details, but wish to reassure all our customers that, in line with various legislation around customer confidentiality, Standard Bank does not share customer information with third parties.

Standard Bank subscribes to the highest international standards and employs the best technology and systems to safeguard customer information.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Rand - Dollar
18.92
+0.1%
Rand - Pound
23.88
+0.1%
Rand - Euro
20.41
+0.1%
Rand - Aus dollar
12.32
+0.1%
Rand - Yen
0.13
+0.1%
Platinum
908.05
0.0%
Palladium
1,014.94
0.0%
Gold
2,232.75
-0.0%
Silver
24.95
-0.1%
Brent Crude
87.00
+1.8%
Top 40
68,346
0.0%
All Share
74,536
0.0%
Resource 10
57,251
0.0%
Industrial 25
103,936
0.0%
Financial 15
16,502
0.0%
All JSE data delayed by at least 15 minutes Iress logo
Company Snapshot
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE
Government tenders

Find public sector tender opportunities in South Africa here.

Government tenders
This portal provides access to information on all tenders made by all public sector organisations in all spheres of government.
Browse tenders