Fin24 has been inundated with responses from users who have received
emails from 'Sars scamsters', who send notifications of fake refunds to
lay their hands on people's banking details.
Fin24 user Marcel writes:
I was a victim of the South African Revenue Service (Sars) phishing scam doing the rounds. I saw your post on Facebook and posted the incident on my Facebook account, advising my friends not to be fooled by this hoax, and decided to write to you.
Standard Bank’s investigation advises that MY loss was not facilitated through any fault of the bank or its systems, even though Standard Bank Group [JSE:SBK] authorised the six transactions.
I attach Standard Bank's response received. It is well written and presented. Standard Bank uses terminology like “unfortunate” and "remaining committed to the integrity of your personal details”, etc.
Basically, (they expect) that I must find their response “in order”.
The matter was also expedited to the Banking Ombudsman; by the way, they have a template format affidavit (sworn statement) for this type of fraudulent transaction, which leads me to believe that this is a common occurrence.
I confirm that the amounts were not recovered and the capital loss for my account!
Correspondence pertaining to the matter is in Fin24's possession.
- Fin24
Have you ever been scammed? Tell us about it.
Disclaimer: All articles and letters published on MyFin24 have been independently written by members of the Fin24 community. The views of users published on Fin24 are therefore their own and do not necessarily represent those of Fin24.
Fin24 reserves the right to obtain service providers' comments before publishing any articles or letters, and to edit any material used. Fin24 also reserves the right to edit or delete any and all user comments received.
Fin24 user Marcel writes:
I was a victim of the South African Revenue Service (Sars) phishing scam doing the rounds. I saw your post on Facebook and posted the incident on my Facebook account, advising my friends not to be fooled by this hoax, and decided to write to you.
Standard Bank’s investigation advises that MY loss was not facilitated through any fault of the bank or its systems, even though Standard Bank Group [JSE:SBK] authorised the six transactions.
I attach Standard Bank's response received. It is well written and presented. Standard Bank uses terminology like “unfortunate” and "remaining committed to the integrity of your personal details”, etc.
Basically, (they expect) that I must find their response “in order”.
The matter was also expedited to the Banking Ombudsman; by the way, they have a template format affidavit (sworn statement) for this type of fraudulent transaction, which leads me to believe that this is a common occurrence.
I confirm that the amounts were not recovered and the capital loss for my account!
Correspondence pertaining to the matter is in Fin24's possession.
- Fin24
Have you ever been scammed? Tell us about it.
Disclaimer: All articles and letters published on MyFin24 have been independently written by members of the Fin24 community. The views of users published on Fin24 are therefore their own and do not necessarily represent those of Fin24.
Fin24 reserves the right to obtain service providers' comments before publishing any articles or letters, and to edit any material used. Fin24 also reserves the right to edit or delete any and all user comments received.