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Mixed messages about e-toll dues

Johannesburg – The Fin24 newsroom has been inundated by emails from Fin24 users expressing their disgust, anger and frustration with the e-toll system in Gauteng.

A Fin24 user describes his surprise and confusion after receiving an e-toll account:
 
I actually registered for e-tolling back in April last year, but then sold the vehicle that was registered.

I went into a regional e-tag office in Rivonia Road and cancelled the registration.  At the time I enquired about what I should do with the e-tag that I had bought for R50 on registration and was told that I had bought it and it was now mine.
 
At the time of registration I also paid R150 into my e-toll account, which had already been credited with the R50 I had paid for the e- tag.

 In about June last yearm on reading my e-toll statement, I noticed that my account only showed a credit of R50 as Sanral had deducted R150 for the non-return of the e-tag when de-registering.
 
Sanral, on one hand, in effect gave me the e-tag and then charged me R150 for not returning it, even though I was told it was now mine.
 
Not a bad business to be in.
 
- Fin24

Disclaimer: All articles and letters published on MyFin24 have been independently written by members of the Fin24 community. The views of users published on Fin24 are therefore their own and do not necessarily represent those of Fin24.

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