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E-tolls violating CPA?

Fin24 Chris Steenkamp, who has to cough up R450 per month for e-tolls, wants to know if some tariffs are not in violation of the Consumer Protection Act.  He writes:

Unfortunately I am one of the 0.59% of motorists that will have to pay the maximum e-toll fee of R450 per month (if I buy an e-tag – which I’m still deciding on).

I could have filled my car with half a tank of fuel with that money. And I feel that we already pay so much taxes and fees and that money is supposed to go to maintaining and upgrading roads. Where has all of that money gone to?

For example the annual vehicle registration fees, that is roughly R300 per vehicle per year. If there is 2.5 million – 3 million users in Gauteng, that gives you roughly R750m – R900m per year. Why can’t they use a portion of that money to pay for the R20bn debt?

And I would also like to know the following: Is it not somehow non-compliance to the Consumer Protection Act to charge road users (of the same class of vehicle) so many different rates?

I can understand the discount that is given to users who have an e-tag and a registered account with Sanral, but why is there a difference in the tariff for alternate users compared to the standard tariff (see table below)?

We are all receiving exactly the same type of service (use of the highways) but just because you can’t pay within 7 days you are classified as an alternate user and your rate is much higher (200% more than the standard tariff).

That is not fair. I feel they should increase that period to 30 days.

tolls

- Fin24

Disclaimer: All articles and letters published on MyFin24 have been independently written by members of the Fin24 community. The views of users published on Fin24 are therefore their own and do not necessarily represent those of Fin24.


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