Share

E-tolls complaints keep streaming in

Cape Town - A Fin24 user writes that she has been living in Cape Town for more than 10 years and received an SMS from Sanral on February 20, demanding payment for e-toll.

"Whenever I am in Gauteng, which is not too often, I use hired vehicles," she writes.

"So, I have become yet another victim of Sanral's incorrect invoicing."

She said the interesting aspect of the SMS is that it does not provide a vehicle registration number nor the amount that I am supposedly owing.

Old address

Another Fin24 user writes that she also received an SMS to pay her e-tolls, regardless of the fact that she is not even registered for e-tolls.

"I am not registered and will not be registering and now this has been handed over to the Violation Processing Centre (VPC)," she wrote.

"When I called to ask for my invoice, I was asked for confirmation of my details."

She did not give these and asked what details they had for her.

"I was informed that the invoice had been posted. When I asked them to confirm my address, I was surprised to find they had addresses of where I last lived eight and six years ago."

She did not provide her new address and decided to wait for an invoice.

Feeling like a fool

Another Fin24 user writes he was a fool to sign up for the e-tag system.

"I was not expecting that e-tolls would be linked to law enforcement," he writes.

"And now they are practically using the e-toll system to intimidate e-tag holders."

Rather paying for extra security

Another user received an SMS stating that he owes R75.69 and that failure to pay would result in legal action taken against him.

"I find this very disturbing. My first enemy now is our government, who wants to collect from us who work hard and earn a small salary," he wrote.

"I will only pay e-tolls once corruption reaches 0% in our country."

He questions why he should pay e-tolls while South Africans are still forced to pay to feel safe in their own homes.

"We will not pay e-tolls while there are still so many robberies and crime. Why am I forced to finance the Nkandla project?" he asked.

* Disclaimer: All articles and letters published on MyFin24 have been independently written by members of the Fin24 community. The views of users published on Fin24 are therefore their own and do not necessarily represent those of Fin24.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Rand - Dollar
19.01
+1.1%
Rand - Pound
23.79
+0.7%
Rand - Euro
20.40
+0.8%
Rand - Aus dollar
12.40
+0.7%
Rand - Yen
0.12
+1.2%
Platinum
925.50
+1.5%
Palladium
989.50
-1.5%
Gold
2,331.85
+0.7%
Silver
27.41
+0.9%
Brent Crude
88.02
-0.5%
Top 40
68,437
-0.2%
All Share
74,329
-0.3%
Resource 10
62,119
+2.7%
Industrial 25
102,531
-1.5%
Financial 15
15,802
-0.2%
All JSE data delayed by at least 15 minutes Iress logo
Company Snapshot
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE
Government tenders

Find public sector tender opportunities in South Africa here.

Government tenders
This portal provides access to information on all tenders made by all public sector organisations in all spheres of government.
Browse tenders