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E-toll invoice conundrum

Cape Town - The issue of payment for Gauteng's controversial e-tolls continues to vex and agitate Fin24 users.

The Opposition to Urban Tolling Alliance (Outa) has identified harassment of motorists, SMS messages calling for registration for e-tags and the inconvenience of payment by non-registered users as some points of concern and irritation for motorists.

Some people have also reported that the Electronic Tolling Company has incorrect information on its database, said Outa.

“At this early stage, the system is creaking under the weight of a costly, cumbersome and unworkable administrative process,” said Outa chairperson Wayne Duvenage. 

A Fin24 user writes:

None of my companies will pay e-tolls. We have strict accounting principles and are not going to confuse matters by first paying and then hoping an invoice will arrive.

If we do not get our e-tag discount due to payment on late invoices, we will then completely boycott the system and demand photo proof and invoices before we will consider making a payment.

It is obvious that 30 days' payment against invoice works for businesses. It should also work for private individuals, as per credit card payment.

We will not support a system where government is eager to grab cash payments, spend it on themselves personally and promise an invoice to arrive "sometime".

 - Fin24

*Has your experience of e-toll payments been good or bad? Let us know and you could get published.

Disclaimer: All articles and letters published on MyFin24 have been independently written by members of the Fin24 community. The views of users published on Fin24 are therefore their own and do not necessarily represent those of Fin24.



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