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Tokyo - Kentucky Fried Chicken in Japan on Friday apologised and pulled sandwiches and salads off the menu at hundreds of stores after two customers hurt themselves biting glass.
The US fast food chain, which runs more than 1 000 restaurants in Japan, believes the glass was in shredded cabbage and stopped selling four dishes that use it at 228 branches.
KFC received complaints from a man in Tokyo who said he chipped a tooth and another in Tokyo's suburbs who said a filling came out after eating the restaurant's food, the company said.
One of the customers handed over a piece of glass that was found to have come from a thermometer that broke at a subcontractor's factory, KFC Japan spokesman Yoshio Ishikawa said.
"We are very embarrassed and apologise for these incidents," Ishikawa said. "We will work hard to gain customers' confidence back."
The dishes that may contain glass are Japanese-style chicken sandwiches, coleslaw, green salads and cheese-filled fried patties.
But KFC Japan had already sold more than 16 000 such dishes before the incident came to light. It warned customers to throw away any food that may be contaminated.
In a separate incident, KFC Japan also found out Sunday that a lamp of a heated display case broke at a restaurant near Tokyo and said it may have sold French fries sprinkled with glass chips.
The global chain has endured years of bad publicity, with US-based animal rights activists running a high-profile boycott campaign to protest the way KFC suppliers slaughter chickens.