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Machines and mental power

The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies, by Erik Brynjolfsson and Andrew McAfee

FOR about 8 000 years, humanity developed very gradually. The number of people on the planet was largely unchanged at less than half a billion. The tools people used to survive changed little. Life was, to quote Thomas Hobbes' Leviathan, “poor, nasty, brutish, and short”.

Towards the last quarter of the 17th century, there was profound change. The population of the world grew exponentially, making the graph of demographics look suddenly right angled, as it grew from a half a billion to seven billion.

The cause of this change began with the Scottish inventor and engineer James Watt and his refinement of the steam engine.

This allowed people to achieve more than their limited muscle power was capable of, and to generate enormous quantities of energy that could be harnessed. The result was factories and mass production, railways and mass transportation, and more. This led to life, as we know it.

This remarkable achievement started to change everything. How we work, who works, where we live, how we live. How much we earn and how we earn, how many people live on the planet and where they live.

This book, The Second Machine Age, shows how we are changing the world in ways more profound than what has taken place from the 18th century until now. Everything you do is changing. How you do it, is changing. The implications are exciting, the possibilities are motivating, and some implications are nothing short of worrying.

The thrust behind the “second machine age” is the computer, dubbed by Time Magazine in 1982 as the machine of the year. However, it was not the computer that did it, but what has been achieved after the computer. One hundred years ago, a computer was an employee’s job title, only to be replaced much later by a machine.

What the steam engine and its like did for muscle power, the digital advances resulting from the computer are doing for mental power. This mental power will be no less important for humanity than the physical power of the steam engine.

This book covers three broad conclusions regarding the implications of this mental power.

The first conclusion is that computer hardware, software and networks are building blocks for digital technologies that will be “as important and transformational to society and the economy as the steam engine”.

Levy and Murnane in their 2004 book The New Division of Labor identified the tasks that cannot be computerised and that will remain in the domain of human work. In this category was driving, which has no fixed pattern and so was best left to humans.

In 2012, the authors drove in a Chauffeur, Google’s driverless car and part of a fleet of cars that has travelled hundreds of thousands of miles without anyone driving. In all this time it has had only two accidents, one caused by a human-driven car that drove into a Chauffeur at a red traffic light, and one when a Chauffeur was driven by a person.

Sophisticated software outperforming humans

This is only one example of many where a computer with sophisticated software outperformed a person. Similar, previously human tasks are performed by advanced internet communications technology. Into this category fits factory work previously the province of people.

There still remains much work that has not been computerised, (let me not say cannot be!) such as the work of “entrepreneurs, CEOs, scientists, nurses, restaurant busboys, or many other types of workers”.

“Self-driving cars went from being the stuff of science fiction to on-the-road reality in a few short years,” explain the authors, Brynjolfsson and McAfee.

The second conclusion of digital technology is that its consequences will be profoundly beneficial.

IBM and their partners, which include the Memorial Sloan-Kettering Cancer Centre and the Cleveland Clinic, are building “Dr Watson”, a computer with artificial intelligence that will help doctors make better diagnoses.

A doctor would need read 160 hours every week simply keep up with the latest medical information relevant to his field. Dr Watson can be fed all this information in a much shorter time and help thousands of doctors in multiple geographies.

The third conclusion of the book is of concern. While a Roomba (self-administered vacuum cleaner) can clean a room, it cannot sort out the magazines on the coffee table. The housekeeper's role is secure.

However, when work can be performed more efficiently and cheaply by robots than by people, there will be less need for some kinds of workers. Many jobs, even very high level ones that rely on sophisticated thinking patterns, will be able to be performed by computers with sophisticated software.

The resulting era will require employees with special skills and the right education capable of using  technology to create value. The corollary of this is that there has never been a worse time to have skills that are capable of being replaced by a computer.

This particular cause of concern will probably be mitigated in the long term. The first machine age created child labour and the air pollution associated with the steam engine. Child labour no longer exists in the UK, and London air is cleaner now than at any time since the late 1500s.

This fascinating book, filled with insight, examples and challenges, is essential reading for everyone. It both exhilarates with potential and warns.

This is the most important book I have read this year.

Readability:     Light ---+- Serious
Insights:        High +---- Low
Practical:        High ---+- Low

 - Fin24

*Ian Mann of Gateways consults internationally on leadership and strategy and is the author of Strategy that Works. Views expressed are his own.

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