• Caught in the debt trap?

    Help us help you by taking our second annual Debt survey and you could win R3 000.

  • Rich man, poor man

    Culture change from below is the only way to overcome poverty, says Leopold Scholtz.

  • Tech bubble talk

    After the tech euphoria of 2013, the fast-moving sector has hit a speed bump.

Data provided by McGregor BFA
All data is delayed
Loading...
See More

Fired-up staff key to successful firms

Jul 19 2012 15:17

Related Articles

Adcorp sounds alarm over sick leave

Stressful workplaces

Finding an inner worklife

PwC: Leave accumulation a big issue

Workplace language

BHP document details 'desk protocol'

 

Cape Town - It is no longer just a cliche, businesses with committed and motivated employees can significantly increase their operating income, according to a survey.

The survey done by professional services firm Towers Watson, found that companies with motivated employees had seen a 19% increase in operating income over a 12-month period.

Such statistics inspired the Mindset Management's Flow@Work programme which is aimed at helping small to medium enterprises increase their profits and competitiveness by getting the best out of their workforce. 

“Disengaged employees who have ‘checked out’ mentally and emotionally at work are the main reason why companies struggle to improve their productivity or their customer service levels” said Dr Crystal Hoole, an industrial psychologist at Mindset Management Programs.

“Employees are the ones who assemble the products, provide the services and interact with the customers. Their loyalty and commitment to the company will determine how much effort they put into their jobs, how creative they are at finding solutions to problems, and how much initiative they take – all of which has a direct impact on productivity and customer loyalty. Happy and fulfilled employees take care of customers and go the extra mile to deliver a superior product or service.”

Fortunately for businesses, improving employee engagement is not as dauting as it may appear.

“Employees in general actually want to be productive and want to progress and learn new skills”, said Johan Poolman, CEO at Mindset Management Programs.

“All that is required to increase levels of engagement in the workforce is to create a meaningful work environment where the workers feel included and cared for and where they get to enjoy doing their best.”

Mindset Management’s Flow@Work programme enables business to create these meaningful work environments through a combination of employee engagement and flow in a high-impact intervention.

 
 - Fin24


*Follow Fin24 on Twitter, Facebook and Google+.

businesses  |  workplace  |  sme  |  employees
NEXT ON FIN24X

 
 
 

Read Fin24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Add your comment
Comment 0 characters remaining
 

Company Snapshot

We're Talking About: Small Business

Standard Bank is looking for 12 entrepreneurs to participate in a 10-part TV series. They could win a R1m investment into their dream.
 
 

SAPS waited too long to complain about ad - DA

The DA has told a public hearing that the SA Police Service was "hopelessly out of time" to lodge a complaint against its election advert.

 
 

Latest elections multimedia

13 days to elections - news you need to know
11 Julius Malema quotes you'll never forget
DA won't get 30% - Zille
The EFF's ad was banned, see why

Money Clinic

Money Clinic
Do you have a question about your finances? We'll get an expert opinion.
Click here...
Loading...