Johannesburg - South Africa has the highest average ATM cash
withdrawal fees out of 27 countries, it was reported on Friday.
A survey by management consulting firm Accenture found that
a transaction in South Africa cost nearly R16.75, Business Day reported.
The country also had the highest withdrawal fees of R38.44.
In contrast 18 countries, which included the United States
and the United Kingdom, charged nothing for ATM withdrawals and 14 charged
nothing for branch withdrawals.
Vinolan Pillay, an executive for banking at Accenture said
despite the high charges the survey found that 38% of South African consumers
were satisfied with their main bank, above the global average of 36%.
South Africa came in eighth-best for credit cards and among
the 10 countries offering free debit-card transactions at some banks.
Pillay said this was an example of the country's banking
industry progressing to fiercer competition and increased transparency.
"Recent banking price wars in South Africa resulted
from calls for transparency around pricing and heated competition in the banking
industry," he was quoted as saying.