Cape Town – It’s official. Old Mutual [JSE:OML], Microsoft
SA and MTN Group [JSE:MTN] are the best employers in South Africa, according to the
CRF Institute's annual Best Employers Certification Index for 2012/13.
The institute announced on Wednesday that this is the first
year that the Best Employers rating has certified three top category leaders,
each one heading up its size category: Old Mutual in the Giants category (for
companies with more than 10 001 employees); MTN in the Large category (for
those with 1001 to 10 000 employees); and Microsoft SA in the Medium category
(up to 1000 employees).
A total of 73 organisations were certified in 2012 - the
largest number since the Best Employer campaign began in South Africa in 1997.
"This increase in certifications indicates a promising
rise in awareness that excellent HR practices can give companies a competitive
advantage, particularly in the context of a combative labour market and
increasingly complex business environment," Samantha Crous, the CRF Institute's
Country Manager, said in a statement posted on bizcommunity.
Certification standards are rigorous and not all companies
who apply are successful.
About 12% of participants this year did not meet the
criteria after a thorough, objective assessment of key drivers, practices and
"The review considers general criteria such as
financial and non-monetary benefits, working conditions, training and career
development, and company culture," said Crous.
Specifically, employers were scored in the following areas:
organisation strategy; the HR function; communication; diversity management;
corporate social responsibility; knowledge management; talent management and
engagement; performance management; and rewards and recognition.
With the findings independently audited by Grant Thornton
South Africa, the results were announced in Johannesburg on Tuesday night.
"In a climate where companies expect more than ever
from their employees, it is gratifying to see that top employers are realising
the value of and investing in their relationships with employees, and the
people component of the triple bottom line," Crous said.
"Developing and growing potential is one of the primary
features of a Best Employer."
Homegrown, and now operational across six continents, Old
Mutual employs 21 500 people, of the total global workforce of 50 000, in
The secret ingredient for Old Mutual is that it is a
values-led and customer-centric business, said CRF.
The employee value proposition ranges from global career
opportunities, competitive reward offerings, developing talent, focusing on
building future fit leaders, and a winning culture to achieve as one committed
Microsoft South Africa stood out again (the company took top
honours last year) from an outstanding group of participants in the
medium-sized company category.
Microsoft SA's managing director Mteto Nyati said his
company faces the same economic or market circumstances as its peers. “Where we
can differentiate ourselves is in the way we focus on our people
Talent enables innovation, and if there is one word on the
lips of every MTN employee, innovation is it.
According to Themba Nyathi, chief
HR officer at MTN, "economic growth can only be realised if the country
embraces full ICT technologies that are accessible to all”.
“We live in a modern high-tech world and all our people are
encouraged to upskill themselves in order to remain relevant into the future,
" he said.
Going forward, he said, the economy is all about
With increasingly more South African companies cultivating
emerging market strategies, the CRF Institute is extending its tried-and-tested
Best Employers South Africa index into Africa for the first time in 2012.
The following companies were certified as the first Top
Employers in Africa, in no particular order: British American Tobacco, Ernst
& Young, Microsoft, Old Mutual, Siemens, G4S and Unilever.
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