Fin24

PMB residents to get SMS metro bills

2012-05-07 14:19

Durban - Pietermaritzburg residents could soon receive their water, electricity and rates bills by sms, a municipality spokesperson said on Monday.

The move was aimed at making the municipality more environmentally friendly and saving the city money, Msunduzi municipal spokesperson Brian Zuma said.

Residents were being invited to join the scheme. The municipality hoped to have compiled a database of residents who received their metro bills by sms by the end of the week.

"It is a green environment campaign and at the same it is a cost-saving exercise."

Residents would not be forced to receive their bills by sms.

Msunduzi Democratic Alliance chief whip Rodger Ashe said that if the system worked he would welcome it. He said the city's database of addresses was out of date.

"With this system, at least they (the municipality) will know that they (the residents) have received the bill."

However, he said he would prefer to receive his bills by email.

Comments
  • Gerald - 2012-05-07 14:47

    ...assuming i still care about sms after being offered amazing blacklisted contracts over 100 times.

  • Theunis - 2012-05-08 04:18

    The phrase environmental friendly has become just another cliche to condittion the affected towards acceptance of unsound shortcut administrative practices.Municipal billing should be detailed,but most important,the recipiant who receive and pay these bills have the right to differ from the calculated contents and declare a dispute whereby any errors or mistakes on disputed accounts must be noted and rectified.The consumer must be able to keep municipal accounts and proof of payment on file as his/her permanent official record on all transactions and events.We all know that some municipalities manupilate their accounts to rake in more than what is due to them,for exh.refraining to reflect water consumption for several months,and ten BOOM,a sudden submission into the account with; 1)Interest charged and included on the arrears 2)only one month's free subsidy included in their calculations 3)only one months minimum consumption at a cheaper rate,and being exsessively charged for the remainer.Not to mention the hundreds of account holders who from time to time receive hillarius accounts that would incorrectly imply they are due amounts exceeding R100,00-00+ with appart going threats that services will immediatly be terminated should the account not be paid within the shortest period of time.There is also to many systems failures where information have been "lost" on approaches of confrontation,or during upgading of systems.An official record is something I can take to court.

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