Johannesburg - Deputy Performance Monitoring and Evaluation Minister Obed Bapela will meet with Johannesburg mayor Parks Tau on Monday to discuss the city's ongoing billing saga.
"The meeting aims to identify solutions that will enable the deputy minister's office to adequately address the reported challenges in a bid to find a long-term solution," government communications said on Sunday.
The meeting was prompted by the influx of complaints to the presidential hotline.
In November the city said it would seek to fix incorrect bills, improve the quality of meter readings and update customer information, which had been plaguing residents for years.
"The deputy minister hopes that the meeting will enable his office to adequately address the reported challenges and hopefully find a long-term and lasting solution."
The meeting, to be held in Braamfontein, would also be attended by members of the mayoral committee responsible for the billing system.