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Johannesburg - Consumers are often bullied into signing documents under duress because they don’t understand their rights, says National Debt Mediation Association (NDMA) CEO Magauta Mphahlele.
She said usually debt collectors approach consumers at a place where they are most vulnerable.
"At work, you quickly want to get rid of them and you just sign your life away."
She said the the best thing to do is to not sign anything.
She pointed out that debt collector’s abuse voluntary surrender, especially when a car is involved.
"A voluntary surrender means that you are giving them the right, without them having to go to court, to take that car and the law says that they can only repossess that car when they have a court order."
"If they do not have a court order, you have the right to tell them to go away, to come back with a court order and to come and repossess."
Listen to the interview to find out how to deal with signing documentation by debt collectors:
- Fin24
She said usually debt collectors approach consumers at a place where they are most vulnerable.
"At work, you quickly want to get rid of them and you just sign your life away."
She said the the best thing to do is to not sign anything.
She pointed out that debt collector’s abuse voluntary surrender, especially when a car is involved.
"A voluntary surrender means that you are giving them the right, without them having to go to court, to take that car and the law says that they can only repossess that car when they have a court order."
"If they do not have a court order, you have the right to tell them to go away, to come back with a court order and to come and repossess."
Listen to the interview to find out how to deal with signing documentation by debt collectors:
- Fin24
