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Johannesburg - Union members at Medscheme, which administers medical aids including Bonitas and Parmed, returned to work on Friday after embarking on a pay strike earlier this week.
Medscheme's Human Capital executive director Lee Callakoppen said the strike called by the National Education, Health and Allied Workers' Union (Nehawu) ended after an offer made on March 12 was accepted.
The offer included a 7.5% pay increase.
Nehawu resorted to industrial action on Monday after it reached a deadlock in pay talks with the company in January. Medscheme stuck to a five percent increase in response to the union's demand of a 15% raise.
Around 400 Medsheme employees participated in the strike but according to the company, the effect of the strike was minimal.
"The balance of the staff took up the slack during the strike action and supported strike contingency plans. The impact on Medscheme's service levels was minimal and no backlogs developed in any area of the business. Hospital pre-authorisations were also processed normally," Callakoppen said.
Other medical aids administered by Medscheme were BMW, Extrata, Fedhealth and Liberty.
According to the Cape Town phone directory, Medscheme also administers AECI, Barlow, Anglo American, the SABC, Independent Newspapers, Group 5, Siemens and the University of the Witwatersrand.
He thanked union officials and Medscheme staff for the "way the strike action was handled" and urged workers to put the strike behind them and move forward.
The union could not be reached for comment on Friday afternoon.