Fin24

RIM warns of network woes

2012-09-21 14:24

Cape Town - Canadian firm Research in Motion (RIM) says it is experiencing network problems for its BlackBerry devices in Africa, Europe and the Middle East.

TechCentral reported that the outage was not as severe as that experienced by BlackBerry users in October 2011, but was affecting access to BlackBerry Messenger (BBM) as well as the BlackBerry Internet Service (BIS) for a number of users.

Research in Motion SA told the publication that the problem was specific to mobile operators and that no carriers in SA were affected by the outage.

“We are currently experiencing a BlackBerry service issue impacting some users in Europe, the Middle East and Africa. All relevant support teams are working to resolve the issue. We apologise to any customers who may be affected,” the company was quoted as saying.

In October last year the company said that failure of a backup switch was the major reason why BlackBerry users were cut off from their email and messaging services for two days.



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