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Cutoffs for consumers who failed to Rica

Jul 01 2011 13:22 Sapa

Company Data

VODACOM GROUP LIMITED [JSE:VOD]

Last traded 0
Change 1,65
% Change 0
Cumulative volume 1612851
Market cap 201.39bn

Last Updated: 26-01-2015 at 04:26. Prices are delayed by 15 minutes. Source: McGregor BFA

MTN GROUP LIMITED [JSE:MTN]

Last traded 0
Change 4,52
% Change 0
Cumulative volume 4396835
Market cap 385.31bn

Last Updated: 26-01-2015 at 04:26. Prices are delayed by 15 minutes. Source: McGregor BFA

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Vodacom tweets network problems

 
Johannesburg - Just under a million Vodacom Group [JSE:VOD] customers were disconnected on Friday after failing to meet the Rica deadline, the service provider said.

"Some of those people would have come in this morning (Friday) to register," said spokesperson Richard Boorman.

He said there were no penalties for late registration and therefore no need to panic. South Africans were given until midnight on Thursday to Rica their sim and data cards to avoid being disconnected.

"If you take your relevant documentation to a Rica station or Vodacom approved outlet, you can get back on the network."

The provider said it had over 170 000 Rica agents across the country available to assist cut-off customers.

However, reactivation may take up to 24 hours.

Contract customers who have not Rica'd and have had their sims locked would still be liable for their contractual payments.

8ta had Rica'd all of its customers by Wednesday, while MTN Group [JSE:MTN] and Cell C are still busy collating figures.

MTN spokesperson Bridget Bhengu said they were pleased with the progress so far.

"By Friday morning, MTN was still collating and reconciling the number of customers who have been cut off, but initial indications are that the numbers are not significant."

She said customers who Rica'd after the deadline would experience some delays.
mtn  |  vodacom  |  rica

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