London - BlackBerry maker Research in Motion (RIM) has said it is investigating an unidentified issue affecting customers in Europe, the Middle East and Africa.
RIM gave few further details
on Monday, but telephone companies whose customers use the company's
smartphones said internet access and BlackBerry's popular messenger
service appeared to be affected.
T-Mobile UK said in messages posted online that there
was an "issue with sending and receiving via the BlackBerry Messenger
service as well as using BlackBerry internet services".
It said that it and RIM are looking into the matter.