London - Britain's Financial Conduct Authority (FCA) said on Thursday that it had fined Stonebridge International Insurance $14m in relation to sales of accident insurance products.
Between April 2011 and December 2012, Stonebridge targeted low and middle income customers without college degrees or professional qualifications, with its personal accident, accidental death and accidental cash plan insurance products, the FCA said.
"Outsourcing companies sold policies over the telephone, with those responsible for sales, encouraging people to buy more expensive products, whilst companies responsible for post-sale support actively discouraged customers from cancelling their policies," the watchdog added.