London - Complaints against Britain's banks fell in the second half of last year as fewer people lodged objections about insurance protection mis-selling.
Britain's Financial Conduct Authority (FCA) said on Monday there were 2.2 million complaints against financial firms between July and December 2014, down 7% from the first half of the year and down 12% from the second half of 2013.
The FCA said Barclays was the most complained about firm, with 276 626 complaints in the second half of the year.