See More

Restoring BrandSA

Jan 14 2015 07:31

We need to implement remedies to regain lost value in BrandSA,says Solly Moeng.


2015: What lies ahead?

Jan 07 2015 07:34

Self-declared corporate reputation voyeurs await a year of surprises, says Solly Moeng.


Public brand blunders

Dec 31 2014 07:35

SA's wounded public institutions must still grease our democracy, says Solly Moeng.


Stakeholders are the jury

Dec 24 2014 07:12

In SA, many brands underestimate the harm that can result from bad treatment of customers, says Solly Moeng.


Sex up your sales

Dec 22 2014 07:23

Gender-twist ads would be a great festive present, says Mandi Smallhorne.


FNB ordered to un-Steve

Dec 07 2014 11:43

The Advertising Standards Authority has ordered First National Bank to withdraw its 'Steve' advertisements as it is harmful to children.


Woolworths needs to nurture its reputation

Dec 03 2014 11:24

The retailer needs to protect its good reputation but it also has to determine a future value for its evolving customer base, says a brands reputation expert.


FNB's Steve ad under fire

Nov 30 2014 11:54

The advertising watchdog has reportedly received complaints over FNB's 'Steve' ads, which states it insinuates that everyone with the name Steve is stupid.

Inside Fin24.com


Are we too married to our banks?

Nov 26 2014 07:25

Banks' belief that trapped customers will never go away is no longer sustainable, says Solly Moeng.


Beware of angry consumers - expert

Nov 20 2014 07:00

In a world where customers are becoming ever more demanding, companies cannot be seen as abusing their customers – even when customers are wrong, an expert says.

Money Clinic

Money Clinic
Do you have a question about your finances? We'll get an expert opinion.
Click here...

Voting Booth

The CPI has dropped to 5.3%, showing an improvement in inflation. Did you noticed a drop in consumer prices over the past month?

Previous results · Suggest a vote