See More

New ways of tracing baggage

May 13 2008 11:09

Related Articles

Lost baggage a major challenge

What happens to lost luggage?

Johannesburg - Over 42m bags were mishandled at airports across the world last year, Nick Gate, bag portfolio director at SITA, said on Monday.

Speaking at the Africa Aviation ICT conference of the Airport International Council, he said this figure could be reduced by introducing technology that would trace the bags and inform travellers of their whereabouts.

He said examples included using technologies such as self-service baggage tracing via kiosks, or online, to help passengers locate the exact whereabouts of their luggage at any time.

Another option would be to relay mishandled baggage information directly to passengers via their mobile phones.

"Initiatives such as this will significantly reduce the amount of time passengers have to spend searching for mishandled baggage information or even in waiting for a bag which isn't going to arrive," he said.

He said in a survey last year, about 49% of passengers said they were willing to report lost baggage via self-service kiosks if the service was available.

- Sapa



Lastest Articles

Here is how to check your credit score and manage it Read More...
Top tips to save money over the festive period Read More...
These are the top 5 most fuel efficient cars in SA Read More...
What to consider when switching medical aid schemes

Read Fin24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Company Snapshot

Brought to you by BizNews

More from BizNews

We're talking about:

Small Business

Retailers of any shape and size can now unlock the power of mobile transacting.

Money Clinic

Money Clinic
Do you have a question about your finances? We'll get an expert opinion.
Click here...