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OPINION | People live longer, medical bills are bigger - and health insurance has had to evolve

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Healthcare costs are running above inflation. And as medical bills keep rising, and medical schemes tighten belts, consumers are increasingly having to rely on additional gap cover to keep up, writes Michael Emery.


Advances in medical science and technology, combined with better sanitation and hygiene, have dramatically increased life expectancy and quality of life. South Africa’s life expectancy is currently just over 65 years, somewhat below the global average of 71 yearsbut still double what it was in 1900.

While these figures vary slightly depending on which data is used, the trend is clear: we are living longer. At the same time, though, it’s important to recognise that longevity must be accompanied by good health or it becomes a burden.

Consequently, people are taking more care to eat more healthily and exercise. In addition, wherever possible, they are enrolling in medical schemes to ensure that they have access to the best quality of medical care they can afford. Good medical schemes typically provide help with preventative care while also making it possible to access top specialists and effective medicines when required.

However, fewer people realise that tariff rates in the medical sector vary widely, which means that hospital and specialist costs can be significantly higher than the benefits paid out by any medical scheme, no matter what the level of cover is.

For example,most medical scheme options typically cover 100% of the scheme’s rate, with the higher end schemes rising to 200% or even 300%. This looks sufficient, but the trouble is that doctors and hospitals can and do charge much more – claims in excess of 300% can occur.

Some of these high rates are simply the result of market dynamics – the best can always charge a premium – but also medical inflation is running at a higher rate than consumer price inflation. The consumer price index of medical products was measured at 112 pointsin November 2023, compared to 96.5 in January 2021, an indication of how medical costs are rising all the time.

Healthcare costs are said to be running at 3%-5% above consumer inflation,resulting in corresponding increases in medical scheme contributions. Medical inflation is the basic driver of increasing medical costs – Stats SA publishes the medical inflation rate and this is the basic underpinning of the industry’s pricing structure, including both medical scheme and gap cover premiums.

This challenge is not unique to South Africa. In response, medical schemes have introduced a growing number of initiatives designed to reduce the rise they have to pass onto their members.

These include co-payments, and restrictions on which doctors and hospitals may be used.

Medical schemes may also restrict increases by reducing the amount of annual savings, making comparisons with gap cover difficult. By contrast, because it is an insurance product, gap cover premiums are determined by underwriting rates, with premiums often fluctuating between individuals and groups.

These measures are helpful, but they are only partial solutions. The basic trend is that even those on high-tier medical plans face the prospect of significant shortfalls for certain procedures which need to be paid for out their own pockets; these expenses can be financially crippling. Given our current cost-of-living crisis, unbudgeted expenses can have a highly detrimental impact on finances that are already under pressure.

Additionally, when considering longer life expectancy, one must consider scheme members who are burdened with such costs when they are no longer working – and for a longer period of time.

Moreover, gap cover is not a substitute for a medical scheme. In fact, it is only available to members of a registered SA medical scheme. Gap cover was simply created to provide some relief and protection to members of medical schemes from these shortfalls. It is essentially short-term insurance cover, as opposed to a medical scheme, which is governed by the particular scheme’s rules and ultimately regulated by the Medical Schemes Act.

And it is not only medical scheme members who have noticed the changing needs brought by longer life expectancy coupled with rising medical aid shortfalls. Financial Mail reported earlier this year that uptake of gap cover has surged among medical scheme members, as gap cover accounts for accounts for as much as half of some members' payouts. The same article noted that as the medical aid industry battled soaring inflation, monthly gap cover claims were averaging some R1 million higher than in previous years.

This comes as in the wake of Covid-19, some medical schemes have responded to the cost-of-living crisis by adjusting benefit structures rather than burdening consumers with crippling prices for their plans.

But as South Africa awaits clarify on the future of healthcare funding, one thing is clear: when good health fails, someone has to pay the bill. And as things stand, many consumers will find themselves adjusting their financial planning to ensure this occurs.

Michael Emery, Marketing Executive at Ambledown Financial Services. News24 encourages freedom of speech and the expression of diverse views. The views of columnists published on News24 are therefore their own and do not necessarily represent the views of News24.

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